Terms of Service for RoomScore

Effective Date: January 1, 2025

Last Updated: 2025-12-29

Developer: Resonant Labs LLC

Contact: support@roomscore.tech

1. Acceptance

By downloading, installing, or using RoomScore (the "App"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App.

These Terms apply to all users, whether you are using the free tier or a paid subscription.

2. Description of Service

RoomScore is an iOS application that:

• Scans conference rooms using Apple RoomPlan (LiDAR)
• Measures acoustic properties (RT60 reverberation, noise floor, speech clarity)
• Provides room scores (0-100 scale) based on industry standards
• Generates treatment recommendations and cost scenarios
• Benchmarks your room against similar spaces in our community dataset

What RoomScore is NOT:

• Not a professional acoustic certification tool
• Not a substitute for engineering consultation on critical projects
• Not a replacement for OSHA or building code compliance tools

3. Eligibility

RoomScore is intended for:

• Facilities managers at commercial organizations
• AV integrators and consultants
• Acoustic professionals

You must be at least 18 years old. If you are using the App on behalf of a company, you represent that you have authority to bind that organization to these Terms.

4. Account and Registration

4.1 Account Types

• Anonymous: No sign-in required. Data stays on-device or syncs anonymously.
• Authenticated: Optional email, Apple ID, or Google sign-in for multi-device sync.

4.2 Your Responsibilities

• Maintain account security (do not share credentials)
• Provide accurate information (especially for benchmarking)
• Notify us of unauthorized access: security@roomscore.tech

4.3 Account Termination

You can delete your account anytime (Settings -> Delete Account). We will erase your data within 30 days.

5. Measurement Accuracy and Disclaimers

5.1 Accuracy Statement

RoomScore measurements are validated to +/- 15% accuracy against Class 1 reference meters in controlled conditions. Real-world factors affect accuracy:

• Phone placement (must be stable and flat)
• Background noise (HVAC, traffic)
• Room geometry complexity
• User technique (clap volume, timing)

The App rejects low-quality measurements automatically (via R2 fit thresholds, stability checks, etc.), but you remain responsible for verifying critical measurements with professional tools.

5.2 Use at Your Own Risk

RoomScore provides informational guidance only. We are not liable for:

• Treatment decisions based on our recommendations
• Product purchases influenced by budget scenarios
• Acoustic outcomes that differ from predictions
• Business decisions based on benchmark data

For critical projects (recording studios, medical facilities, legal compliance), hire a licensed acoustical engineer. Our app is for screening and planning, not certification.

5.3 AI-Generated Content

Some recommendations are generated by AI (Anthropic Claude). These are:

• Based on your measurements and industry best practices
• Reviewed for safety but not guaranteed accurate
• Subject to AI model limitations (hallucinations, outdated info)

Always verify AI recommendations with manufacturer specs or professional consultation.

6. Data Rights and Licensing

6.1 Your Data

You retain ownership of:

• Your room names, locations, and notes
• Your measurement data
• Your photos (if uploaded)

6.2 License to Us

By uploading data (even anonymously), you grant Resonant Labs a worldwide, royalty-free, perpetual license to:

• Use anonymized measurements for benchmarks
• Aggregate data for research and analytics
• Train AI models on Full Research data
• Publish aggregate statistics (for example: "Average RT60: 0.58 s across 2,000 rooms")

This license survives account deletion (for aggregate data only; identifiable data is deleted).

6.3 Our IP

RoomScore and all related content (algorithms, UI, branding) are owned by Resonant Labs LLC. You may not:

• Reverse-engineer the measurement algorithms
• Extract or resell benchmark data
• Create derivative tools without permission

7. Subscriptions and Payments (Future)

7.1 Free Tier (Current)

• Unlimited room scans
• Community benchmarks
• PDF export
• AI analysis

7.2 Paid Tiers (Coming Soon)

We may introduce paid features like:

• Pro ($299/year): CSV export, portfolio analytics
• Enterprise ($2,999/year): Multi-user teams, SSO, priority support

Pricing, features, and terms for paid tiers will be presented at time of purchase (via App Store).

7.3 Refunds

Subscriptions are managed by Apple. Refund requests go through the App Store (we cannot issue refunds directly).

8. Prohibited Uses

You may NOT use RoomScore to:

• Violate laws or regulations
• Infringe on others' intellectual property
• Harass, spam, or abuse other users (if we add social features)
• Reverse-engineer or decompile the App
• Attempt to access others' private data
• Submit fake or manipulated measurements to poison the dataset

Violations may result in account suspension or termination without refund.

9. Third-Party Services

RoomScore integrates with:

• Apple RoomPlan: Subject to Apple's terms
• Firebase (Google): Subject to Google Cloud terms
• Anthropic Claude: Subject to Anthropic's acceptable use policy

We are not responsible for third-party service outages or changes.

10. Disclaimers and Limitations

10.1 "AS-IS" Disclaimer

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or reliability
• Uninterrupted service

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESONANT LABS LLC IS NOT LIABLE FOR:

• Indirect, incidental, or consequential damages
• Lost profits or business opportunities
• Data loss (always maintain local backups)
• Measurement errors or inaccuracies
• Decisions made based on App recommendations

Maximum liability: Amount you paid us in the past 12 months (currently $0 for free tier).

10.3 Indemnification

You agree to indemnify Resonant Labs against claims arising from:

• Your violation of these Terms
• Your use of measurements for professional work without verification
• Your misrepresentation of measurement accuracy to clients

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of Pennsylvania, USA, without regard to conflict of laws principles.

11.2 Disputes

Disputes will be resolved in the state or federal courts of Allegheny County, Pennsylvania.

11.3 Informal Resolution

Before filing a claim, email legal@roomscore.tech. We will try to resolve disputes within 30 days.

12. Changes to Terms

We may update these Terms. Material changes will be announced via:

• In-app notification
• Email (if you have an account)
• 30-day notice period before changes take effect

Continued use after changes means acceptance.

13. Termination

13.1 By You

• Stop using the App anytime
• Delete your account in Settings

13.2 By Us

We may suspend or terminate accounts for:

• Terms violations
• Fraudulent measurement submissions
• Abusive behavior
• Legal compliance requirements

Effect of termination: Cloud data deleted within 30 days. Local data stays on your device until you delete the app.

14. Miscellaneous

14.1 Entire Agreement

These Terms and the Privacy Policy are the full agreement. No other promises apply.

14.2 Severability

If any clause is unenforceable, the rest remains valid.

14.3 No Waiver

Our failure to enforce a right does not waive it.

14.4 Assignment

We may transfer these Terms to an acquirer. You cannot transfer your account without permission.

15. Contact

General support: support@roomscore.tech

Legal questions: legal@roomscore.tech

Privacy concerns: privacy@roomscore.tech

Mailing address: Resonant Labs LLC, Pittsburgh, PA

Developer: Resonant Labs LLC

App: RoomScore

Version: 1.0

Platform: iOS 17+